What is Mano?

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes.

I want to order! How does Mano work?

  • Mano is free to download for iOS and Android devices—just search your app store.
  • Or you can order through internet at https://shop.manoapp.com
  • Create an account on the Mano app or online, add everything you need to your cart & checkout.
  • We accept credit, debit cards and POS payments.
  • It's that simple. Your order will be at your door in less than 30 minutes.

What is the Mano minimum?

Mano does not apply a minimum order.

Can you pay Mano with cash?

Mano no longer accepts cash payments.

What if you don’t deliver in my city?

We’re probably coming your way! Email us on info@manoafrica.com where you’d like us to launch next, and chances are, we will.

How late is Mano open?

We operate from 6:00am till 11:00pm. We extend our operation time till 12:00 midnight during weekends.

Where can I write a Mano review?

If you’d like to let us know how we’re doing, write a Mano review on your app store, whether it’s Google Play or the Apple App Store. We’re always aiming to improve our service, and love to hear feedback from our thousands of happy customers.

Does Mano deliver alcohol?

For customers ages 18 and up, Mano offers delivery of alcoholic beverages like craft beer, hard seltzer, liquor and a variety of wines in all cities.  Customers ordering alcoholic beverages must provide a valid ID at time of delivery. While we have removed signature requirements as part of our COVID-19 response, contactless delivery is not available for orders containing alcoholic beverages.

My order was canceled but I still see a charge on my credit card statement. What is Mano procedure?

Orders processed with a credit card will be posted within 3 to 5 business days, so you should expect a full refund by that time.  

What if my question wasn’t answered here or I have a problem with my order?

Whatever the question, we’ve got an answer! If you ever experience any trouble with your order or have a question, visit our Contact Us section in Mano app or website.

How do you become a Mano driver-partner?

To join our driver-partner team, stop by our application page: Sell on Mano @ www.manoafrica.com to get started.